Help! - My Laptop Was Stolen

These are the words I fear most. (aside from 'Server Down!', 'Wheres My Data?' and 'License and Registration please'). Actually, fear is too strong a word... more frustration. Usually because it means work for me to do.
Yesterday morning, I got one of these types of calls. One of the sales team had left their laptop in their car overnight, parked outside their house. He doesnt live in a rough neighbourhood but rather a relativley secluded location on one of the mountains. Just goes to show that theives will go anywhere.
Unfortunately, there were only a few safeguards in place on the device, not the full battery of defenses that I implement on all of our laptops.
The stolen laptop had both boot password and hard disk password. This makes it more difficult to use the device if the password isnt known. The person will need to enter a password to start the computer, and another to access the hard disk, at the time of startup. Now these can be circumvented, given a tech savy thief and time - something that may not be in their best interests. The (minor) relief is that according to HP's policy, they will only help the registered owner reset the password.
Removal Policy
If the user forgets the system password, the user calls HP Customer Care to determine the proper
password removal procedure. The user must provide proof of ownership, and the notebook must be
operated during the procedure.
The password removal procedure is protected as HP Company Private information. There are a
restricted number of locations that can perform password removal. The procedure may not be
disclosed or distributed outside those locations.
The laptop was running Mozy online backup. This fantastic service, backs up selected (by you) files to an internet location. His last backup was 23hours prior to the theft, so he hasn't lost a huge amount of files.
The unfortunate thing is that the few safeguards in place, can be easily bypassed by someone with enough time and resources (and there are a lot of resources on the internet.)
The laptop was also running Windows 7 with a password protected account. While this adds a layer of security, most windows passwords can be easily reset with a boot disk.
So, now what?
The first thing was change all passwords that the user had to access the office systems and advise him to do the same for any of his accounts with other people (such as online banking, vendor websites, alarm company websites etc)
Next confirm that his Mozy account did indeed have his data.
And then... find another laptop for him.
The interesting point here is that we used to run Computrace from Absolute software to locate, track and recover lost/stolen notebooks. Unfortunately the cost was $400 for three years and the decision was that a new laptop is only going to be around $1000, so why pay half the value, when the insurance deductible will take care of the replacement. And what are the chances we would have one stolen?
Time to review the list of device security procedures with the sales team and, (of course as this is really my fault!!, so...) review the list of security practices in place on the laptops.